Privacy Policy

Privacy Policy

Citizen Mitra respects the privacy of every visitor who uses our website. This page explains what type of information may be handled when you browse our site and how it is used and protected.

1. Information We May Handle

Visitors are free to browse Citizen Mitra without creating an account or sharing personal details. However, certain information can be received automatically through technical systems or when a user willingly contacts us. This may include:

  • Name or contact details entered in forms
  • Email address provided by the visitor
  • Phone number if shared voluntarily
  • IP address and general location data
  • Browser type, device details, and operating system
  • Messages or information sent through enquiry or service request forms

Such information is either voluntarily submitted by the user or automatically generated for basic website operation and traffic analysis.

2. Purpose of Using Information

Any information received may be used in limited and reasonable ways, such as:

  • Replying to questions or support requests
  • Providing guidance related to citizen service
  • Sending responses or important updates when necessary
  • Understanding visitor trends and analytics
  • Meeting legal or regulatory requirements if applicable

Citizen Mitra does not sell/share personal data to any external parties.

3. Cookies

Cookies are small data files stored in a user’s browser. Citizen Mitra may use cookies to:

  • Remember user preferences
  • Study visitor activity and traffic flow
  • Enhance website performance
  • Display advertisements that are more relevant

Users always have the option to disable cookies through their browser settings, though some site features may not function fully afterward.

4. Advertisements and Google AdSense

Citizen Mitra displays advertisements through Google AdSense. Google may use cookies, including DoubleClick cookies, to show ads based on previous browsing behavior across websites.

Users who prefer not to receive personalized advertisements can change their preferences through Google Ads Settings.

Advertising partners or analytics providers may also collect limited non-personal data such as browser information or IP address according to their own privacy rules.

5. External Links

Our website may include links to other government or service-related websites for reference purposes. Once you leave Citizen Mitra, we do not have control over those websites or their privacy practices. Visitors are advised to review the privacy policies of any external site they visit.

6. Security Measures

We apply reasonable safeguards to keep user information secure, including:

  • Reliable and secure hosting services
  • Controlled access to submitted data
  • SSL / HTTPS encryption where available

While we take appropriate precautions, complete security on the internet cannot be guaranteed.

7. Children’s Privacy

Citizen Mitra does not intentionally gather personal information from children under 13 years of age. If a parent or guardian believes that a child has submitted personal details on our site, they may contact us so that the information can be removed.

8. Your Rights

Visitors may request:

  • Access to their shared information
  • Correction or removal of data
  • Opt-out from communications

Such requests can be made using the contact information provided below.

9. Updates to This Policy

This Privacy Policy may be revised whenever necessary. Any updates will be published on this page along with a new effective date. Visitors are encouraged to check this page occasionally.

10. Notice

Citizen Mitra is an informational platform only and is not an official government website. The content is intended for general guidance based on publicly available information.

11. Contact Information

For questions or concerns regarding this Privacy Policy, you may reach us at:

Website: www.citizenmitra.in
Email: citizenmitra.in@gmail.com

– Citizen Mitra